8 дней назад
Technical Implementation Consultant
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Technical Implementation Consultant (Software Implementation): Implementing and configuring software solutions for a global customer portfolio with an accent on client requirements, deployment processes, and customer support. Focus on troubleshooting APIs, databases, server systems, and network connectivity while coordinating with Engineering and Product teams across multiple projects.
Location: Nicosia, Cyprus; hybrid work
Company
provides financial access and self-service technology for financial institutions and retailers worldwide.
What you will do
- Implement and configure software solutions based on client business requirements.
- Track deployment tasks, action items, deadlines, and outstanding customer issues.
- Manage multiple implementation projects at different stages.
- Collaborate with Engineering, Product, and support teams to resolve technical issues.
- Advise clients on best practices and train users.
- Monitor customer communication and provide timely follow-up.
Requirements
- Bachelor’s degree in Computer Science, Computer Engineering, or a related field.
- At least 2 years of experience in support, IT helpdesk, or a related area.
- Good understanding of server systems, networking, database scripts, queries, or PL/SQL.
- Understanding of software development and quality assurance practices.
- English is required, with excellent written and verbal communication skills.
Nice to have
- Experience troubleshooting RESTful API services.
- Knowledge of DevOps and QA practices.
- Experience hosting IIS and Tomcat applications.
- Understanding of Microsoft Windows architecture and network connectivity troubleshooting.
Culture & Benefits
- Full-time position within a global professional services organization.
- Work as part of an Agile team on software development and deployment projects.
- Employment is subject to applicable screening criteria.
- Equal-opportunity employment practices apply.
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