Sr. Manager, Production Application Support

Location: Toronto, ON; on-site full-time work is required, with a hybrid arrangement allowing 1–3 days per week on-site and the remaining days remote.

Company

hirify.global is a relationship-oriented bank delivering digital banking and technology services.

What you will do

• Lead, coach, and develop a high-performing application support team.
• Provide technical expertise for complex application and infrastructure technology initiatives in a multiplatform environment.
• Work with clients, application owners, and business partners to develop, test, implement, and support applications.
• Monitor operating environments and service levels, implement corrective actions, and recommend improvements.
• Define, implement, and support production application changes while maintaining agreed service standards.
• Provide on-call support and remain accessible 24/7 when required.

Requirements

• At least 9 years of experience in application development or production application support, including DataPower or other integration technologies.
• Experience with XML, XALAN, API Gateway, and defining and supporting production application changes.
• Familiarity with CaaS, shell scripting, Oracle databases, Autosys, Feedhub, version control, Agile, DevOps, DataPower, Jenkins, and GitHub.
• Strong knowledge of Microsoft Windows, Red Hat Linux, Unix Solaris, basic network troubleshooting, and secure file transfer protocols.
• Bachelor’s degree or equivalent in Computer Science or a technical discipline.
• Legal eligibility to work in Canada is required, including a valid work or study permit where applicable.

Nice to have

• Knowledge of Dynatrace, Splunk, and additional DevOps tools.

Culture & Benefits

• Inclusive and accessible work environment.
• Hybrid flexibility within the specified on-site schedule.
• Opportunities for professional growth, learning, and knowledge sharing.
• Work in a technology culture focused on digital transformation and first-to-market initiatives.

Hiring process

• The process may include an attribute-based assessment and skills tests such as simulations, coding, or French proficiency assessments.
• Artificial intelligence tools may be used during recruitment.