Site Reliability Engineer

Location: Brazil; remote

Company

hirify.global helps large enterprises transform through AI deployment, application modernization, data and AI, marketing technology, and business strategy.

What you will do

• Operate and maintain monitoring platforms, dashboards, monitors, log pipelines, APM instrumentation, synthetic tests, and Real User Monitoring.
• Investigate logs, traces, metrics, error tracking data, failures, regressions, and anomalies; lead triage, root-cause analysis, and resolution.
• Tune alerting and notification routing, define service level indicators, and improve reliability, scalability, and cost efficiency.
• Instrument services with meaningful metrics, structured logs, and distributed traces while partnering with engineering teams on observability.
• Improve cloud infrastructure, CI/CD pipelines, release processes, runbooks, escalation paths, and operational documentation.
• Partner with InfoSec and engineering teams to remediate infrastructure security issues, including TLS, security headers, DNS configuration, and exposed technology information.

Requirements

• 3+ years of experience in site reliability engineering, DevOps, platform engineering, or production-focused software engineering.
• Hands-on experience with New Relic, Grafana, Splunk, or Dynatrace, including dashboards, monitoring, log management, and APM.
• Strong troubleshooting and root-cause analysis skills using logs, traces, and metrics.
• Working proficiency in Python, TypeScript/JavaScript, Go, Bash, or another scripting or programming language.
• Experience with AWS, GCP, or Azure and solid knowledge of networking, containers, and Linux fundamentals.
• Familiarity with Terraform, CloudFormation, Pulumi, GitHub Actions, on-call work, incident response, and post-incident reviews.

Culture & Benefits

• Remote home-office work in Brazil.
• Health and dental insurance, life insurance, meal and food allowance, and childcare assistance.
• Extended paternity leave and responsible parenting support.
• Profit sharing and results participation.
• Access to learning platforms, CI&T University, language learning, wellness programs, and discount partnerships.
• Inclusion specialists, affinity groups, and workplace support for people with disabilities.