Crisis & Resilience Specialist

Location: Bratislava, Slovakia. Hybrid work with an expectation of being in the office at least three days per week.

Base salary: EUR 2,000–3,400 per month for a full-time role, with potential performance-based rewards and benefits.

Company

hirify.global provides reinsurance, insurance, and insurance-based risk transfer solutions, helping organisations manage risks and remain resilient during disruptions.

What you will do

• Coordinate training, onboarding, and awareness activities for crisis, emergency, and incident response teams.
• Develop and maintain incident management plans, crisis documentation, contact information, and governance records.
• Plan and facilitate crisis management and operational resilience exercises, including stakeholder coordination, logistics, troubleshooting, and follow-up actions.
• Support real-world incident and crisis response through invocation, coordination, logging, situational awareness, and reporting.
• Administer crisis management tools and platforms, including user onboarding, access management, testing, reporting, and data maintenance.
• Support programme governance, management reporting, regulatory and audit activities, OKR tracking, and continuous improvement initiatives.

Requirements

• At least 5 years of experience in crisis and incident management, operational resilience, business continuity, project management, or a related discipline.
• Hands-on experience designing, facilitating, and evaluating crisis management or resilience simulations and tabletop exercises.
• Experience responding to complex real-world incidents or crises and coordinating cross-functional programmes, projects, or governance activities.
• Strong organisational, planning, communication, prioritisation, and reporting skills.
• Proficiency in Microsoft Office, including PowerPoint, Excel, Teams, and SharePoint, as well as experience preparing dashboards and management information.
• Fluent English and willingness to participate in on-call and out-of-hours incident and crisis response when required.

Nice to have

• Experience in reinsurance, insurance, financial services, or management consulting.
• Professional certification in crisis management, business continuity, operational resilience, or project management.
• Knowledge of crisis management platforms such as Webex, AlertMedia, or Riskonnect.
• Experience with Power BI, Agile project management, or tools such as Viva Goals and WorkBoard.
• Understanding of governance, audit, risk, or regulatory requirements.

Culture & Benefits

• Work as part of a global crisis management team with practitioners across Europe, India, and the United States.
• Hybrid working model with regular office attendance in Bratislava.
• Performance-based rewards and additional benefits may be available.
• Inclusive workplace focused on equal opportunities, professional development, fresh perspectives, and sustainability.
• AI-powered tools may support application review, with final hiring decisions reviewed by people.