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1 день назад

Technical Support Engineer (TSE) - (SCoE) (Semiconductor)

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Taiwan
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Technical Support Engineer (TSE) - (SCoE) (Semiconductor): Providing systems support, technical documentation, beta-site qualification, and performance analysis for semiconductor equipment across Taiwan accounts with an accent on troubleshooting, reliability metrics, and engineering support. Focus on supporting field engineers and customers, qualifying new installations, training outsourcing engineers, and improving system upgrade and support documentation.

Location: Tainan and Hsinchu, Taiwan; flexible work location within Taiwan

Company

hirify.global develops materials science and engineering solutions, equipment, and services for semiconductor chips and advanced displays.

What you will do

  • Support Sustainability Center of Excellence products and engineering systems in applications or reliability laboratories.
  • Work with engineering owners, vendors, and suppliers on assigned technical projects.
  • Act as an intermediary between customers and the factory by providing technical support and documentation for field engineers, technicians, and product support personnel.
  • Provide beta-site support for new installations and technical training for outsourcing engineers.
  • Present system performance data, including uptime, MTBF, MTBI, availability, equipment, and process parameters.
  • Create and review documentation covering technical improvements, system upgrades, and support plans.

Requirements

  • More than 5 years of experience in the semiconductor industry
  • Two years of equipment experience at hirify.global is preferred; experience with any tool is acceptable.
  • Ability to travel domestically frequently, approximately 25–30%, with 10% global support
  • Flexibility to work from locations across Taiwan
  • Ability to support multiple customers, with a focus on Taiwan accounts.

Culture & Benefits

  • Full-time regular employment.
  • Supportive environment focused on learning, professional development, and career growth.
  • Employee health and wellbeing programs with personal and professional support.
  • Relocation is not available for this position.

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