3 дня назад
Risk & Disputes Intern (Fintech)
800$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Risk & Disputes Intern (Fintech): Investigating and resolving credit card, debit card, and ACH disputes for an installment payments platform with an accent on transaction analysis, fraud prevention, and timely case resolution. Focus on identifying account patterns, improving loss prevention tools and processes, and using Claude or equivalent large language model tools to enhance productivity and communication.
Location: Remote from Argentina; Monday through Friday, 9:00 am–5:30 pm Central Time
Salary: $800 USD per month; paid internship as an independent contractor
Company
is a fintech and retail platform providing interest-free installment payment plans that help consumers shop while increasing merchant conversions and order values.
What you will do
- Investigate disputed credit card, debit card, and ACH transactions and resolve cases within required timeframes.
- Work with fraud, disputes, operations, data science, and engineering teams to determine appropriate actions.
- Analyze transactions, account patterns, and data to identify fraud trends and improve loss prevention.
- Recommend improvements to dispute processes, tools, and operational mechanisms.
- Maintain service-level targets and handle internal and external escalations professionally.
- Use Claude or equivalent large language model tools to improve productivity, research, and communication.
Requirements
- Experience analyzing data and making decisions in fast-paced or ambiguous environments.
- Strong attention to detail, multitasking, problem-solving, and analytical skills.
- Strong business judgment and communication skills.
- Ability to work independently after training and meet case-resolution deadlines.
- Must be able to work remotely from Argentina during the required Central Time schedule.
- Experience with Claude or an equivalent large language model tool is required.
Nice to have
- Knowledge of fraud prevention techniques and technologies.
- Experience working with transaction disputes, risk operations, or loss prevention.
Culture & Benefits
- Paid full-time internship with Monday through Friday working hours.
- Fast-paced environment with opportunities for career advancement.
- Culture focused on high standards, calculated risk-taking, trust, constructive disagreement, and delivering results.
- Independent contractor arrangement with monthly compensation of $800 USD.
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