Chargeback Operations Intern (Fintech)

Location: Remote from Argentina; Monday through Friday, 9:00 am–5:30 pm Central Time

Salary: $800 USD monthly as an independent contractor

Company

hirify.global is a fintech and retail company providing interest-free installment payment solutions that support consumer purchasing and merchant sales.

What you will do

• Investigate disputed credit card, debit card, and ACH transactions and resolve cases within required timeframes.
• Work cross-functionally with fraud, risk, and customer disputes teams to determine appropriate actions.
• Analyze transactions, account patterns, and internal data to identify fraud trends and potential losses.
• Collaborate with analysts, operations specialists, data scientists, and engineers to improve loss prevention processes and tools.
• Maintain service-level targets and handle internal and external escalations professionally.
• Use Claude or equivalent large language model tools to improve productivity, research, and communication.

Requirements

• Experience analyzing data and making decisions in fast-paced or ambiguous environments.
• Strong attention to detail, multitasking, problem-solving, analytical, business judgment, and communication skills.
• Ability to work independently with minimal supervision after training.
• Ability to work remotely from Argentina during Central Time business hours.
• Demonstrated experience with Claude or an equivalent large language model tool is required.

Culture & Benefits

• Paid full-time internship with opportunities for career advancement.
• Fast-paced environment focused on high standards, ownership, calculated risk-taking, and delivering results.
• Collaboration with fraud, risk, operations, data science, engineering, and disputes functions.
• Independent contractor compensation of $800 USD per month.