SMB Sales Team Lead (B2B SaaS)

Location: Hybrid setup from the Milan office, Italy

Salary: €40,000–€50,000 annual base salary; OTE €55,000–€70,000

Company

A SaaS product company providing a shipping and fulfillment platform that helps merchants automate carrier selection, label generation, tracking, and delivery operations across e-commerce platforms.

What you will do

• Lead and develop an international SMB sales team of approximately five people while spending about 40% of the time selling and 60% coaching and leading.
• Own and close a high volume of SMB opportunities across inbound, outbound, and partnership channels.
• Work alongside sales representatives on calls, product demonstrations, negotiations, and deals.
• Coach salespeople through live opportunities and customer interactions.
• Improve conversion rates, sales velocity, pipeline performance, and customer care standards.
• Build repeatable sales playbooks and support recruiting and onboarding as the team grows.

Requirements

• 5+ years of B2B sales experience, including strong B2B SaaS experience.
• Previous experience as a Sales Team Lead, Sales Lead, or in a similar leadership role.
• Proven record of achieving and exceeding personal sales targets, with strong SMB sales experience.
• Experience managing high volumes of deals and customer conversations in a high-velocity environment.
• Strong organization, follow-up, pipeline management, CRM discipline, and data-driven decision-making.
• Excellent English required for daily communication with customers worldwide.

Nice to have

• Experience with partnership-generated opportunities.
• Background in e-commerce or logistics SaaS.
• Experience with HubSpot or similar CRM platforms.
• Experience selling across multiple international markets.
• Additional languages.

Culture & Benefits

• Flexible hybrid work from the Milan office, with expenses-paid trips to headquarters for team meetups.
• Meal vouchers, mental health support, and fitness benefits.
• Yearly learning budget and access to AI tools.
• No clock-in or clock-out policy and a one-time home office allowance.
• Birthday time off, career growth programming, structured goals, and continuous feedback.
• International environment focused on fast execution, customer care, and hands-on coaching.

Hiring process

• Application review followed by a 30-minute introductory call with the People and Culture Team.
• Deep-dive interview with the Sales Country Manager.
• Practical sales case or role play, followed by a final interview with the broader team and leadership.