14 дней назад
Deal Desk Director (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Deal Desk Director (AI): Building a scalable deal desk operating model for order forms, commercial terms, approvals, and Salesforce reporting with an accent on AI-assisted drafting, routing, and commercial risk management. Focus on designing clause libraries and approval guardrails, negotiating complex customer-paper deals, and using deal data to improve pricing, contracting, and go-to-market decisions.
Location: Remote (United States)
Company
develops Real-Time Care Intelligence solutions for healthcare organizations, supporting physical and behavioral health outcomes.
What you will do
- Own and scale the deal desk function, including intake, templates, approval paths, SLAs, escalation routes, and reporting.
- Refine the order form process and support negotiated order forms and customer-paper deals.
- Build clause libraries, approval thresholds, pricing and discounting guardrails, and templates for routine work.
- Implement AI-assisted drafting, routing, and CRM-hygiene workflows while reviewing non-standard output.
- Manage Salesforce as the deal desk system of record and report on cycle time, exceptions, and stalled deals.
- Partner with Legal, Finance, Sales, and other leaders to resolve exceptions and negotiate commercial terms.
Requirements
- 12+ years of related experience with a bachelor's degree, 8 years with a master's degree, or equivalent experience.
- Deep experience reviewing, drafting, and negotiating complex commercial terms, including customer-paper deals.
- Experience building processes or policies from scratch and influencing Legal, Finance, and Sales without formal authority.
- Experience with AI-assisted drafting and routing tools, Salesforce or a comparable CRM, and aptitude for CPQ and CLM platforms.
- Understanding of revenue recognition implications related to payment timing, multi-year terms, and non-standard deliverables.
- Ability to work effectively in a remote-first environment and travel periodically for work.
Nice to have
- Direct healthcare experience or experience operating in a regulated healthcare-data environment.
- Experience using tools such as ChatGPT, Copilot, or role-specific AI solutions.
- Ability and ambition to build and lead a team as the function grows.
Culture & Benefits
- Autonomy to build and improve the deal desk function with support from cross-functional partners.
- Exposure to strategic company priorities and senior-level decision-making.
- Health, dental, vision, and other benefits.
- Inclusive environment focused on learning, belonging, and improving healthcare outcomes.
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