Назад
Company hidden
3 дня назад

P&C Knowledge & Content Intern

Формат работы
onsite
Тип работы
fulltime
Грейд
trainee
Английский
b2
Страна
Ireland
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
P&C Knowledge & Content Intern (Knowledge Management/HR): Creating and maintaining Help Center articles, documentation, and FAQs that make People and Culture information clear and accessible, with an accent on content quality, information architecture, and employee self-service. Focus on translating complex policies into intuitive guides, improving portal searchability, and identifying content gaps using CMS, Jira, and Confluence.

Location: Cork, Ireland

Company

hirify.global is a global company focused on collaboration, inclusive employee experiences, and flexible working environments.

What you will do

  • Write, edit, publish, and maintain clear People and Culture Help Center articles.
  • Translate internal policies and workflows into practical guidebooks and FAQs in collaboration with cross-functional P&C teams.
  • Audit, tag, and organize knowledge content to improve searchability and navigation within the internal portal.
  • Use knowledge bases, content management systems, Jira, and Confluence to support documentation and process improvements.
  • Identify content gaps, outdated information, broken links, and user friction points, then propose improvements to the employee self-service experience.

Requirements

  • Currently pursuing or recently completed a degree in Communications, English, Human Resources, Business, Information Systems, Journalism, or a related field.
  • Strong writing and editing skills, with the ability to explain complex procedures and policies clearly.
  • Ability to learn new technology platforms, content management systems, and workflows quickly.
  • Comfortable collaborating with subject matter experts across different departments.
  • Strong analytical, creative problem-solving, grammar, formatting, and editorial skills.

Culture & Benefits

  • Direct mentorship from the Head of Programs and Partnership and the knowledge team.
  • Hands-on exposure to Talent Acquisition, Total Rewards, Talent Management & Development, and People Operations.
  • Portfolio-building experience through published knowledge articles, documentation projects, and process improvement initiatives.
  • Flexible and hybrid work environments vary by team and location.
  • Comprehensive benefits and support for physical, financial, emotional, intellectual, and social wellbeing.

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