Centre of Excellence Senior Engineer (AI Infrastructure)

Location: EMEA; London; UK. Remote-first collaboration is available with an option for office-based work; occasional travel to data centre sites across multiple countries is required.

Company

Nscale provides high-performance GPU cloud infrastructure for AI start-ups and enterprise customers.

What you will do

• Lead complex infrastructure projects, including hardware installations, upgrades, deployments, and operational improvement initiatives.
• Standardise infrastructure operations across the global data centre estate through repeatable processes, best practices, documentation, and runbooks.
• Own complex infrastructure incidents, lead major incident response, conduct root cause analysis, and implement corrective actions.
• Partner with engineering, deployment, platform, network, and operations teams on capacity planning, infrastructure optimisation, and operational readiness.
• Provide technical leadership and mentorship across multiple operational teams and data centre locations.
• Travel to data centre sites to support deployments, resolve technical issues, and improve operational execution.

Requirements

• 5+ years of experience in technical infrastructure, data centre, or operations environments.
• Extensive experience in large-scale data centre environments and solving systemic infrastructure issues.
• Experience leading technical initiatives across multiple sites or operational teams.
• Strong analytical, troubleshooting, problem-solving, communication, and stakeholder management skills.
• Advanced technical certifications relevant to infrastructure operations.
• Ability to work in fast-paced, ambiguous environments and travel to data centre sites when required.

Nice to have

• Experience with hyperscale, HPC, AI, or NVIDIA GPU infrastructure.
• Hands-on server deployment, maintenance, and troubleshooting experience.
• Experience supporting mission-critical infrastructure with a strong customer service mindset.

Culture & Benefits

• Collaborative, supportive, and innovation-focused working environment.
• Flexible workplace with autonomy over the working day and remote-first collaboration.
• Highly competitive package with reviews every 12 months.
• Dynamic progression plan focused on strategic infrastructure initiatives and operational excellence.
• Equal-opportunity environment with accommodations available for individual circumstances.