3 дня назад
Client Services Daily Banking Specialist for NL (Maternity Leave Cover)
1 768€
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Client Services Daily Banking Specialist for NL (Maternity Leave Cover) (Banking Operations): Supporting corporate Netherlands clients with payment queries, account coordination, confirmations, statements, mandates, and operational workflow topics with an accent on financial data investigation, compliance, and client communication. Focus on analyzing payment-related issues, coordinating account openings, improving client satisfaction, and collaborating with internal teams across Europe.
Location: Slovakia; flexible work hours and work-from-home options are available.
Salary: €1,768 gross per month minimum basic wage component; final conditions are negotiated based on experience and profile.
Company
is an international bank focused on support people and businesses through evolv financial services.
What you will do
- Support corporate Netherlands clients with payment, account, confirmation, statement, and mandate-related queries.
- Investigate and analyze financial data, includ payment issues, report, and compliance topics.
- Provide operational support on fees, bill, invoic, and other bank workflow matters.
- Coordinate the open of different account types and keep clients and stakeholders informed about request progress.
- Identify continuous improvement opportunities and contribute insights to global projects.
- Collaborate with internal teams across Europe to improve client satisfaction and service quality.
Requirements
- Previous experience in client services.
- Advanced English at C1 level for direct communication with clients.
- Exceptional organizational, plann, and time management skills.
- Client-oriented, patient, attentive, proactive, collaborative, and comfortable in a fast-chang environment.
- Strong analytical, research, problem-solv, communication, and project management skills.
- Proficiency with MS Office and the ability to work effectively in a team.
Culture & Benefits
- Flexible work hours, work-from-home options, and a daily work time of 7 hours 45 minutes.
- Up to 80% sick leave compensation, life insurance contribution, third-pillar contribution, and 24/7 external mental health support.
- Internal and external learn programs, team-build activities, social events, and employee communities.
- Additional personal and vacation days, performance-based annual bonus, and cafeteria points worth €50 per month.
- Home-office contribution of €20 per month, store discounts, welcome package, and a pet-friendly office.
- Access to an equipped gym, game room, refreshments, coffee corner, terrace, and family-friendly premises.
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