4 дня назад
Implementation Manager China (Fintech)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Implementation Manager China (Fintech): Supporting customers with the integration of payment services, account setup, technical guidance, troubleshooting, and end-to-end project delivery with an accent on payment processing, system architecture, and customer-facing implementation. Focus on managing multiple integration projects, identifying delivery risks, resolving technical issues, and coordinating post-live monitoring and stakeholder communication.
Location: Shanghai, China; onsite role
Company
provides payment processing services and solutions for global commerce.
What you will do
- Support customers and their technical teams in integrating payment services and products.
- Design and set up customer accounts, provide technical guidance, and troubleshoot integration incidents.
- Define project scope and manage implementation through completion, go-live, and post-live monitoring.
- Maintain project plans, communicate with stakeholders, identify delivery risks, and manage escalations.
- Deliver customer demonstrations and product training.
- Drive merchant issue resolution, project open-item closure, and high-quality implementation delivery.
Requirements
- Bachelor’s degree or higher in information technology, computer science, or a related field.
- 5+ years of experience in software programming, development, or technology.
- Knowledge of software lifecycles, system architecture, programming languages, databases, web technologies, security, HTTP, SFTP, and related integration technologies.
- Fluent English communication skills, with documentation, presentation, and basic data-analysis abilities.
- Experience managing project schedules, identifying delivery risks, handling escalations, and resolving technical integration problems.
- Ability to work flexible hours.
Culture & Benefits
- Work within an inclusive, global Customer Experience team.
- Collaborate with experienced professionals in the payments industry.
- Access opportunities to develop expertise in payment processing and broader technical trends.
- Work in an environment focused on customer impact, ownership, innovation, and teamwork.
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