6 дней назад
Design Strategy Manager
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Design Strategy Manager (Experience Design): Developing end-to-end guest journey strategies and tangible experience design opportunities across digital, physical, and service touchpoints with an accent on brand translation, guest insights, and operational feasibility. Focus on prioritizing business-impact roadmaps, turning insights into implementable solutions, and establishing design principles for aviation experiences.
Location: Abu Dhabi, United Arab Emirates
Company
is the UAE’s national airline, connecting people across continents from its Abu Dhabi hub and developing premium aviation experiences.
What you will do
- Translate brand positioning and hospitality philosophy into experience design strategies and principles for the end-to-end guest journey.
- Identify opportunities across booking, airport, cabin, and post-flight touchpoints using guest data, market analysis, industry trends, and lateral trends.
- Develop a prioritized, business-impact-led roadmap with delivery timelines.
- Partner with brand, guest insights, ground operations, and crew and service stakeholders to turn opportunities into tangible solutions.
- Create tools, methods, and processes for capturing and sharing trends, insights, ideas, and opportunities.
- Document experience design principles and strategic guidelines that support product development and service implementation.
Requirements
- Bachelor’s degree in Industrial, Interior, or Transportation Design with a focus on user research and design strategy, or a degree in Design Research and Strategy.
- 7+ years of experience developing experience design strategies in a consultancy or in-house environment.
- Experience in aviation, hospitality, or other guest-experience-driven industries is preferred.
- Expertise in storytelling, concept articulation, and translating insights into opportunities and value-driven solutions.
- Strong visual, written, and verbal presentation skills.
- Ability to lead and establish credibility as a subject-matter expert.
Culture & Benefits
- Full-time position within the Revenue & Commercial Division.
- Work from Abu Dhabi, the hub of a global aviation network.
- Opportunity to contribute to the Journey 2030 ambition to expand the fleet, network, and workforce.
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