Application Support Engineer (Healthcare)

Location: Fully onsite five days per week at the company's office in Assen, Netherlands

Salary: €400–€600 per day

Company

An international healthcare organisation expanding its technology capabilities and internal IT services in a highly regulated environment.

What you will do

• Provide hands-on onsite support, maintenance, and optimisation for critical enterprise applications, including Laboratory Information Management Systems.
• Investigate incidents using alerts, logs, system behaviour, and user reports, then resolve or escalate issues within agreed service levels.
• Administer Windows and Linux-based applications and servers, including patching, upgrades, releases, configuration changes, and scheduled maintenance.
• Collaborate with infrastructure, security, application, and third-party support teams to diagnose problems and deliver technical solutions.
• Support audits, access reviews, system documentation, root-cause analysis, problem management, migrations, and technology improvement projects.
• Create and maintain technical documentation, support procedures, and knowledge articles.

Requirements

• Proven experience in application, systems, or infrastructure support within a medium-to-large organisation.
• Practical knowledge of ITIL and IT service management, including Incident, Problem, Request, and Change Management.
• Hands-on experience with Microsoft Windows Server, Active Directory, Group Policy, and enterprise infrastructure.
• Knowledge of networking fundamentals, including DNS, DHCP, IP addressing, switching, and connectivity troubleshooting.
• Experience supporting both Windows and Linux servers, with strong analytical and diagnostic capabilities.
• Ability to work independently, manage competing priorities, communicate with technical and business stakeholders, and operate in a security- and compliance-critical environment.

Nice to have

• Experience with LIMS, validated systems, or applications in a highly controlled or regulated environment.
• Experience contributing to technology projects, application enhancements, or system migrations.

Culture & Benefits

• Collaborative IT environment with exposure to enterprise technologies and large-scale systems.
• Opportunity to support business-critical applications within a global healthcare organisation.
• Involvement in infrastructure, application, and compliance improvement projects.
• Technical development and career progression opportunities.
• Comprehensive benefits package.