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6 дней назад

Staff Solution Program Manager (IT Infrastructure)

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
CR
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Staff Solution Program Manager (IT Infrastructure): Leading IT infrastructure and facility programs for office buildouts, remodels, network administration, and server management with an accent on Agile delivery, cybersecurity, validation, and QMS compliance. Focus on integrating cross-functional workstreams, managing risks and dependencies, and delivering complex programs on schedule and within budget.

Location: Heredia, Costa Rica; on-site 5 days per week once the plant is ready. Travel is expected at approximately 10% domestically and internationally, depending on business needs.

Company

hirify.global develops the Omnipod wearable medical device platform to help patients live simpler, healthier lives.

What you will do

  • Lead IT infrastructure and facility projects for new office buildouts, remodels, and network office initiatives from inception through completion.
  • Define project scope, objectives, deliverables, schedules, budgets, dependencies, and cross-functional workstreams.
  • Maintain detailed project plans, Gantt charts, status reports, and RAIDE registers.
  • Coordinate Agile teams, ARTs, PI planning, release-based core teams, and steering committees.
  • Manage risks, issues, change requests, scenario analysis, and escalation activities.
  • Ensure adherence to computer systems validation procedures, regulatory standards, quality requirements, and corporate policies.

Requirements

  • At least 10 years of overall experience in a technical discipline and 5 years managing large, complex programs.
  • Bachelor’s degree in Business, Computer Science, Information Technology, Engineering, or a related field; an advanced degree is preferred.
  • Experience managing IT infrastructure and facility projects, including network administration, server management, cybersecurity implementation, and vendor coordination.
  • Agile experience and the ability to deliver strategic programs against concrete deadlines.
  • Knowledge of computer systems validation and QMS compliance.
  • Proficiency with Microsoft 365, Smartsheet, and SharePoint; project management certification is preferred.

Nice to have

  • Familiarity with Jira, Confluence, Salesforce, Marketing Cloud, SAP ERP, MuleSoft, Arena, and Clarity.

Culture & Benefits

  • Fast-paced, growth-oriented work environment.
  • Responsibilities include collaboration with stakeholders, contractors, vendors, Agile teams, and senior leaders.
  • Opportunity to influence program timelines, budgets, priorities, and change management.
  • Travel flexibility based on business needs.

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