Technical Account Manager (Identity)

Location: United States; conditions listed as Los Angeles, California, Oregon, and Seattle, Washington. Some travel is required, including in-person onboarding and travel to the San Francisco headquarters or Chicago office during the first week.

Annual OTE: $128,000–$160,000 USD for eligible locations, including base salary and incentive compensation.

Company

Okta provides an identity management and security platform for customers, employees, partners, and AI agents.

What you will do

• Build long-term relationships with strategic enterprise customers as a trusted technical advisor.
• Design identity strategies and sophisticated workforce identity solutions aligned with customer objectives.
• Build proofs of concept, configure test environments, and deliver live demonstrations of authentication and access-control flows.
• Test and demonstrate Okta REST APIs, integrations, provisioning workflows, and lifecycle management.
• Resolve complex technical issues and coordinate escalations with Customer Success and Engineering.
• Deliver workshops, technical enablement, reusable code examples, and strategy guides while mentoring peers.

Requirements

• 5+ years of related professional experience, or 4+ years with a master’s degree, including 3+ years in technical account management, consulting, solution architecture, or product management.
• 3+ years of identity and access management experience, including SSO, MFA, lifecycle management, or security best practices.
• Practical expertise with OAuth 2.0, OpenID Connect, SAML 2.0, and WS-Federation.
• Experience with REST APIs, Postman, SaaS integrations, SCIM, automated provisioning, and deprovisioning.
• Ability to read, modify, or build simple HTML/JavaScript, Node.js, or Python applications for authentication demonstrations.
• Excellent communication skills for working with developers, technical leads, architects, and CxO-level executives.

Nice to have

• Okta certification, CISSP, or an equivalent certification.
• Experience with Salesforce, Workday, Box, Office 365, Adaptive MFA, behavioral analysis, and SIEM integrations.
• BA, BS, or MS degree in Computer Science, Information Technology, or a related discipline.

Culture & Benefits

• Health, dental, and vision insurance.
• 401(k), flexible spending account, and paid leave including PTO and parental leave.
• Equity where applicable.
• In-person onboarding designed to accelerate impact and build connections.
• Opportunities for talent development, community connection, and social impact.