Settlements, Senior Associate (Payments)

Location: Hybrid role based in Valletta, Malta

Salary: €28,000–€32,000 per year

Company

Shift4 provides commerce-enabling payment technology and supports billions of transactions for businesses across multiple industries.

What you will do

• Manage settlement creation, maintenance, authorizations, investigations, and daily operational processes using CRM and settlement systems.
• Handle internal and external settlement queries, monitor system health, raise technical tickets, and coordinate issue resolution.
• Collaborate with Technology, Underwriting, Finance, CRM, Legal, Sales, and Client Relations teams.
• Participate in testing, new project implementations, product launches, and process or system enhancements.
• Design, maintain, and document procedures, manuals, and knowledge-base materials for settlement operations.
• Support team training, maintain communication on critical processes, and monitor department KPIs.

Requirements

• A-Level qualification or higher.
• Experience in payments, money remittance, or a similar financial environment.
• Familiarity with SWIFT, SEPA, and TARGET payment types.
• Strong organization, attention to detail, independence, flexibility, and collaboration skills.
• Banking industry experience is beneficial.

Culture & Benefits

• Hybrid working model with access to offices in Valletta.
• Private health, dental, and life insurance.
• Parking allowance, preferential home rates, and a company pension plan.
• Mental Health Program and family-friendly measures.
• Equipped canteen with free breakfast and company events.