System Analyst

Location: Astana, Kazakhstan; hybrid work with attendance at the employer's workplace

Company

Technology Consulting within CIO Advisory, supporting clients with technology solutions and digital transformation projects.

What you will do

• Analyze client business needs and identify suitable technology solutions.
• Collect data and prepare digital product requirements and functional specifications.
• Support project teams during software development analysis and planning phases.
• Research and benchmark technology solutions and analyze KPIs to improve business efficiency.
• Present research findings, technology recommendations, and digital product solutions to stakeholders.

Requirements

• 2–3+ years of IT experience.
• Experience creating business and technical documentation, including use cases, user stories, BPMN and UML process diagrams, and wireframes.
• Knowledge of SDLC, IT operations, Agile, and Waterfall methodologies.
• Understanding of system integration, APIs, data flows, and requirements elicitation, validation, and prioritization.
• Knowledge of enterprise architecture frameworks such as TOGAF, ITIL, or Zachman, plus proficiency in at least one programming language.
• Fluent written and spoken English.

Nice to have

• Experience with database management and reporting tools such as Power BI or Tableau.
• TOGAF, Lean Six Sigma, or ITIL 4 Specialist certification.

Culture & Benefits

• Full-time position within a Technology Consulting and CIO Advisory environment.
• Hybrid work format with work at the employer's workplace in Astana.