11 дней назад
Associate Claim Rep, Auto Express
43 200 - 71 300$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Associate Claim Rep, Auto Express (Auto Insurance Claims): Developing claim-handling skills through structured training while investigating personal auto insurance losses, assessing coverage, and resolving claims with accurate payments. Focus on customer communication, policy interpretation, claim documentation, licensing requirements, and adapting to AI-enabled claims technology.
Location: Centennial, Colorado, United States
Salary: $43,200–$71,300 annual base salary, plus eligibility for performance-based cash incentives.
Company
is a property and casualty insurance company focused on serving customers and communities through collaborative, technology-enabled claims operations.
What you will do
- Complete an 8–12 month program combining virtual, classroom, and on-the-job training in insurance policies, claims processes, systems, and procedures.
- Assess coverage and determine claim compensability for personal auto and property-damage claims.
- Investigate losses by gathering information from policyholders and claimants.
- Resolve claims through accurate and timely payments while communicating claim status to all parties.
- Maintain complete claim records and adapt to system upgrades, digital tools, and AI-related technology implementations.
- Obtain and maintain required insurance or adjuster licenses within three months of starting.
Requirements
- High school diploma or GED and at least one year of customer service experience required.
- Bachelor’s degree preferred; previous customer service or insurance experience is beneficial.
- Willingness to obtain an active adjuster license where required by state law.
- Proficiency in Microsoft Word, Excel, and Outlook, with the ability to learn claims management systems.
- Strong written and verbal communication, customer service, judgment, organization, and conflict-resolution skills.
- Ability to manage multiple priorities and demonstrate continuous learning.
Culture & Benefits
- Full-time employment with health insurance coverage available from the first day for eligible employees and family members.
- Dollar-for-dollar 401(k) matching on the first 5% of eligible pay, subject to annual limits, plus a company-funded pension plan.
- At least 20 paid time-off days annually and nine paid company holidays.
- Wellness resources, mental-health counseling, health coaching, and caregiving support.
- Student-loan support through the Paying it Forward Savings Program and volunteer and charitable matching programs.
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