Customer Service Representative French Account (French)

Location: On-site in Cairo, Egypt; flexibility with European time zones and rotational shifts is required.

Salary: Up to EGP 33,000 net per month, plus achievable KPIs, allowances, and incentives.

Company

hirify.global is a global business and digital transformation partner focused on artificial intelligence, automation, cloud engineering, advanced analytics, and business process excellence.

What you will do

• Manage customer accounts and support customer satisfaction.
• Provide day-to-day customer service for the French account.
• Communicate effectively with customers and address their needs.
• Work on rotational shifts aligned with European time zones.

Requirements

• Customer service and customer support skills.
• French proficiency at B2–C1 level is required.
• Open to graduates and dropouts.
• Availability to work on-site in Cairo, Egypt.
• Flexibility with European time zones and rotational shifts.

Nice to have

• Previous experience in a similar customer service role.

Culture & Benefits

• KPIs are fully granted during the first three months.
• Transportation is provided both ways; door-to-door transportation is available for women.
• Social and medical insurance are provided.
• Additional allowances and incentives are available based on achievable KPIs.
• Recognized as a Great Place to Work.