Senior Analyst, IT Applications (AI)

Location: Woodlands, Singapore. Travel: None.

Company

hirify.global's Recording Media Organization IT team supports manufacturing operations through reliable, secure, and scalable digital solutions.

What you will do

• Provide functional and technical support for PARIS Suite applications used by manufacturing operations.
• Investigate incidents, analyze logs and data, coordinate root cause analysis, and drive issues through resolution.
• Gather and document business requirements, process flows, functional specifications, acceptance criteria, and dependencies.
• Coordinate enhancements, defect remediation, configuration changes, releases, deployments, and operational handover.
• Plan and execute system, regression, and user acceptance testing, maintain test evidence, and track defects.
• Support application modernization, automation, analytics, intelligent workflows, and generative AI initiatives.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, Information Systems, or a related discipline, or equivalent education and experience.
• Experience supporting business-critical applications, including requirements gathering, functional analysis, testing, deployment, documentation, and incident resolution.
• Strong analytical and structured problem-solving skills with the ability to manage complex issues and multiple priorities.
• Effective communication with technical and non-technical stakeholders across functions, sites, and organizational levels.
• Practical understanding of artificial intelligence and generative AI concepts, including identifying manufacturing and operational use cases.
• Ability to use AI-assisted tools responsibly in accordance with data security and governance requirements.

Nice to have

• Experience supporting manufacturing, equipment, maintenance, calibration, quality, or operational applications.
• Exposure to application modernization, automation, analytics, intelligent workflows, or generative AI use cases.

Culture & Benefits

• Collaboration with Operations, Engineering, Quality, Process Owners, global IT teams, and support partners.
• Work across global RMO sites to promote common solutions, consistent processes, and knowledge sharing.
• Participation in planned after-hours support, maintenance, deployment, or incident-response activities when required.