Complex Claims Director, Excess

Location: New York, United States; primarily office-based

Base salary: $128,000–$160,000 per year, plus eligibility for a bonus.

Company

Commercial and personal insurance provider specializing in property and casualty risk solutions.

What you will do

• Investigate, evaluate, and resolve complex third-party property and casualty claims, including multimillion-dollar casualty losses.
• Determine coverage under excess commercial general liability and automobile policies.
• Develop investigation strategies addressing liability, causation, damages, risk transfer, and contribution opportunities.
• Direct litigation strategy, manage counsel and vendors, attend mediations and trials, and control litigation budgets.
• Negotiate high-value claims, use alternative dispute resolution where appropriate, and document evaluation and resolution strategies.
• Present claim disposition recommendations and large-value cases to senior management while managing communication with insureds, brokers, attorneys, underwriters, and claimants.

Requirements

• 8+ years of commercial or industry claims experience preferred.
• Advanced experience managing litigated claims, including alternative dispute resolution and mediation.
• Experience handling pre-suit, litigated, and post-trial cases, including mediations and settlement conferences.
• Excellent written and verbal communication and strong negotiation skills.
• Property and Casualty licenses are required and must be obtained within six months.
• Primarily office-based work in New York.

Culture & Benefits

• In-person collaboration with a focus on connected work with colleagues and clients.
• Comprehensive benefits supporting health, wellbeing, financial security, and professional development.
• Continuous learning and development opportunities.
• Inclusive culture supported by cultural awareness activities and Employee Resource Groups.
• Reasonable accommodations are available for applicants and employees with disabilities.