12 дней назад
Sr. Manager, Product Intelligence & Analytics, Tim Hortons, Canada (AI)
120 000 - 160 000CAD
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Sr. Manager, Product Intelligence & Analytics, Tim Hortons, Canada (AI) (Product Analytics/AI): Leading product analytics, experimentation support, customer insights, and performance intelligence for Tim Hortons’ digital guest experience ecosystem with an accent on KPI measurement, funnel analysis, and customer behavior analysis. Focus on building scalable reporting frameworks, operationalizing AI/ML-driven personalization and predictive analytics, and improving experimentation and self-serve analytics capabilities.
Location: Onsite five days per week at the office in Toronto, Ontario, Canada
Salary: CAD 120,000–160,000 per year for candidates based in Ontario. The position is also eligible for an annual discretionary bonus and may include equity grants.
Company
Restaurant Brands International operates major quick service restaurant brands including Tim Hortons, , Popeyes, and Firehouse Subs across more than 120 countries and territories.
What you will do
- Lead product analytics and customer insight generation across digital guest experiences.
- Partner with Product teams on experimentation strategy, KPI measurement, funnel analysis, feature performance, and product optimization.
- Develop scalable dashboards, reporting frameworks, and performance measurement models.
- Translate customer behavior, engagement trends, and performance data into product and business recommendations.
- Partner with AI/ML teams on personalization, predictive analytics, automation, and AI-assisted workflows.
- Build cross-functional partnerships and contribute to experimentation standards and product intelligence frameworks.
Requirements
- 5+ years of experience in product analytics, digital analytics, experimentation, customer insights, or related analytical roles.
- Bachelor’s degree in analytics, business, data science, statistics, engineering, computer science, or a related field.
- Experience supporting digital product organizations with KPI measurement, customer analytics, and experimentation insights.
- Strong analytical, problem-solving, communication, and cross-functional collaboration skills.
- Strong proficiency in SQL is required.
- Familiarity with Datadog, Databricks, Adobe Customer Journey Analytics, A/B testing, and experimentation methodologies.
Nice to have
- Experience with mobile apps, ordering, loyalty, payments, or digital guest experience ecosystems.
- Exposure to AI/ML, personalization, predictive modeling, or automation initiatives.
- Experience with customer funnel optimization and modern AI-enabled analytics workflows.
- Experience in fast-moving, highly cross-functional organizations.
Culture & Benefits
- Five-day in-office schedule designed to support collaboration.
- Benefits focused on physical, mental, and financial wellness.
- Global paid parental leave program.
- Free telemedicine and mental wellness support.
- Annual discretionary bonus eligibility and potential equity grants.
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