Senior Analyst, Human Resources Service Centre

Location: Limerick, Ireland. Applicants must have the right to work in Ireland for the duration of employment.

Company

Global financial services company providing wealth management, asset servicing, asset management, and banking services.

What you will do

• Respond to employee and manager questions about HR policies, processes, systems, and employee data through email, phone, and case management channels.
• Resolve complex and non-routine HR matters, escalating critical issues to the appropriate subject matter experts.
• Process organization changes, compensation changes, employment verifications, and other HR data updates.
• Perform HR operations including onboarding, offboarding, background screening, and right-to-work processes.
• Document cases, maintain HR process documentation, and meet established service-level agreements.
• Recommend process improvements and provide training and guidance to other HR Service Analysts.

Requirements

• College or university degree and/or relevant human resources experience preferred.
• Excellent customer service, client relationship, oral communication, and written communication skills.
• Ability to work under pressure with accuracy and strong attention to detail.
• Ability to work effectively in a fast-paced, dynamic, and demanding team environment.
• Right to work in Ireland is required at the time of application and throughout employment.
• Employment permit sponsorship is not available for this role.

Culture & Benefits

• Flexible and collaborative work culture.
• Opportunities for internal mobility and access to senior leaders.
• Inclusive workplace focused on supporting employees and local communities.
• Reasonable accommodations are available during the employment process for individuals with health conditions or disabilities.