Order Management Associate

Location: Kuala Lumpur, Malaysia; customer service team based in Petaling Jaya. Requires working United States hours from 8:30 PM to 5:30 AM and following the US holiday schedule.

Company

hirify.global’s Pall Corporation develops filtration, separation, and purification technologies for life sciences, industrial, and other critical applications.

What you will do

• Manage customer orders from order entry through product delivery.
• Communicate directly with customers and coordinate requirements across sales, distribution, and manufacturing.
• Support end-to-end order management and customer satisfaction.
• Build foundational knowledge of compliance and commercial operations.

Requirements

• Computer literacy and foundational Microsoft Office skills.
• Clear verbal and written communication, strong organization, and prioritization skills.
• Customer-centric mindset.
• Ability to work the United States night-shift schedule from 8:30 PM to 5:30 AM and follow the US holiday schedule.

Nice to have

• ERP knowledge, preferably SAP.
• Professional diploma or degree, or equivalent years of experience.

Culture & Benefits

• Work within hirify.global’s continuous improvement system.
• Collaborate with international teams and customers.
• Access healthcare programs and paid time off.
• Join a life sciences and technology organization focused on tangible customer and societal impact.