Branch Administrator - Vancouver

Location: Burnaby, British Columbia, Canada

Salary: CAD 50,000–60,000 per year

Company

hirify.global operates in the elevator and mobility industry and provides a stable, technically focused workplace with development and inclusive work practices.

What you will do

• Manage daily collections activities for an assigned portfolio of customer accounts.
• Reconcile accounts, investigate discrepancies, and generate monthly customer statements.
• Prepare credit memo packages, refund requests, credit invoices, and supporting documentation.
• Collaborate with Account Managers, Cash Application, management, and other teams to resolve billing and collection issues.
• Prepare delinquency and collection reports and participate in monthly Accounts Receivable reviews.
• Respond to customer and vendor inquiries and maintain accurate account and payment information in Oracle.

Requirements

• Diploma in Business or Office Administration.
• Minimum of 2 years of relevant experience.
• Strong customer service, relationship management, communication, organization, and conflict-resolution skills.
• Ability to analyze reports, prioritize collection activities, exercise sound judgment, and manage multiple tasks.
• Ability to work collaboratively in a fast-paced, high-volume environment and adapt to changing business needs.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Culture & Benefits

• Company pension, paid time off, and bonus plans.
• Dental, extended health, disability, life, and vision insurance.
• Employee assistance and wellness programs.
• Structured onboarding, continuous learning, and development opportunities.
• On-site parking and work-life balance initiatives.
• Open communication, mutual respect, inclusive culture, approachable leadership, and a flat hierarchy.