7 дней назад
Programme Manager - Education Programmes (EdTech)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Programme Manager - Education Programmes (EdTech): Delivering corporate and funded education programmes from client handover through learner delivery with an accent on stakeholder management, operational readiness, learner experience, and quality assurance. Focus on coordinating trainers and workshops, resolving client and learner issues, managing IT access requirements, and improving programme outcomes through feedback.
Location: Home based in the UK, with regular travel to Cambridge and London and attendance at in-person events
Company
is an education technology company delivering applied data and digital skills programmes through its EDUKATE.AI learning platform.
What you will do
- Manage the full implementation and delivery lifecycle for corporate and funded education programmes.
- Act as the primary day-to-day contact for clients, learners, sales, curriculum, operations, and product stakeholders.
- Coordinate programme communications, timelines, workshops, trainers, learner onboarding, and access to EDUKATE.AI.
- Lead operational readiness checks, including IT whitelisting and firewall clearance before programme launch.
- Monitor learner feedback, resolve service issues, and implement improvements that support strong learner satisfaction and NPS.
- Identify referrals and growth opportunities for the sales team.
Requirements
- At least 3 years of experience working in an education setting.
- Experience in corporate or funded education sectors.
- Excellent written and spoken communication and customer service skills.
- Strong planning, time management, attention to detail, and ability to work independently and collaboratively.
- Willingness to regularly attend in-person events and travel to Cambridge and London.
- Adaptability, initiative, and a continuous improvement mindset.
Nice to have
- Project management experience.
Culture & Benefits
- Customer-focused, entrepreneurial, collaborative culture with an emphasis on continuous improvement and a gold-standard service.
- 25 days of holiday, flexible bank holidays, birthday leave, and the option to buy back up to 10 additional holiday days.
- 4% matched pension contributions, salary sacrifice option, private medical insurance, health and wellbeing allowance, and an employee assistance programme.
- Enhanced maternity and paternity leave and one paid volunteering day.
- CPD allowance, quarterly development reflections, company events, and team socials.
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