Resilience Engineer

Location: Lisboa, Portugal. Flexible hybrid work model with 8–10 in-office days per month.

Company

hirify.global is an international telecommunications company providing connectivity and technology services to millions of customers.

What you will do

• Develop and govern resilience strategies across system architecture, deployment, monitoring, and incident response.
• Define and track stability KPIs, including MTTD, MTTR, SLOs, SLIs, and error budgets.
• Design fault-injection tests, chaos engineering practices, and scenario-based simulations.
• Collaborate with product, infrastructure, architecture, and development teams to implement redundancy, failover, and graceful degradation.
• Drive automation and observability improvements for faster fault detection, reduced noise, and predictive failure mitigation.
• Maintain Business Continuity and Disaster Recovery plans for resilient and recoverable IoT systems.

Requirements

• BSc degree in Software Engineering, Computer Science, or a related discipline, or equivalent professional experience.
• Strong expertise in Site Reliability Engineering, distributed systems, observability, systemic reliability improvement, and dependency management.
• Experience analysing performance, failure modes, latency, throughput, errors, saturation, service degradation, failover, and recovery scenarios.
• Knowledge of Grafana, Prometheus, OpenTelemetry, Loki, Splunk, synthetic monitoring, and service-level performance monitoring.
• Experience applying AI-assisted observability and automation to anomaly detection, incident analysis, event correlation, root-cause investigation, and predictive reliability with human oversight.
• Fluent written and spoken English required. Strong analytical, communication, stakeholder-management, influencing, ownership, and prioritisation skills.

Nice to have

• Experience with resilience testing, failure injection, or Chaos Engineering.
• Understanding of Business Continuity and Disaster Recovery standards such as ISO 22301.
• Experience with Real User Monitoring.

Culture & Benefits

• Flexible hybrid work model managed by team leaders.
• Mobile phone, communication plan, data card, and discounts on hirify.global products and services.
• Recognition programs for innovative, creative, and high-potential contributions.
• Well-being support including nutrition and psychological consultations, webinars, workshops, and discounts.
• Access to Communities of Practice and a digital training platform with professional learning content.
• Local and international internal mobility opportunities across departments and roles.