Systems Engineer - Level III (Windows/Azure/AWS)

Location: PHL-Manila, Philippines. The role is performed on the Philippines day shift, with primary hours from 7am to 4pm US Eastern Time; schedule flexibility may be required.

Company

A collaborative organization focused on expertise, innovation, and enabling progress for clients, employees, investors, and communities.

What you will do

• Plan, implement, oversee, and maintain network and IT infrastructure.
• Manage monitoring systems for network, ISP services, facilities, and infrastructure performance.
• Identify, troubleshoot, prioritize, and respond to faults across systems and networks.
• Provision IP assignments, core network configurations, DNS, monitoring, and graphing for colocation, leased lines, backups, and customer network services.
• Build, install, upgrade, and maintain server and network equipment, including racks, cabling, remote power, and KVM systems.
• Provide Tier 3 support for data center operations, network services, ISP services, documentation, and facilities systems.

Requirements

• Experience with virtualization and cloud platforms such as VMware, Azure, or AWS.
• Experience with Windows Server 2008/2012, Exchange/Office 365, and network administration.
• Expert Windows systems administration skills and strong network diagnostic and analytical skills.
• Bachelor’s degree in computer science or a related field.
• Minimum 1–2 years of experience in technical support or a similar role.
• Ability to work the Philippines day shift and adjust working hours when required to support the team.

Nice to have

• Basic Linux administration knowledge.
• Experience assessing, prioritizing, escalating, and resolving a broad range of infrastructure issues.
• Strong organization, communication, customer support, and data interpretation skills.

Culture & Benefits

• Collaborative environment focused on expertise and innovation.
• Opportunity to work with network, infrastructure, data center, and service management teams.
• Exposure to varied technical issues and the company’s architecture and platforms.