Sales Operations Analyst

Location: Bulgaria; remote initially, transitioning to a hybrid format after the physical office opens in Sofia

Company

hirify.global operates a digital marketplace that connects manufacturers with buyers and provides access to global manufacturing capacity.

What you will do

• Define analytical problems, success metrics, hypotheses, and experiments with Sales and Marketing stakeholders.
• Build and maintain Looker dashboards, validate data quality, and collaborate with the data warehouse team on marts and metrics.
• Investigate data discrepancies across ERP and application systems, source data, the data warehouse, reporting layers, and BI dashboards.
• Design account-tiering, coverage, territory, staffing, lead-routing, and go-to-market prioritization models.
• Model commission plans, quota attainment, payout logic, pipeline KPIs, conversion rates, and representative performance trends.
• Develop sales forecasting systems and automate root-cause analysis for monthly, quarterly, and annual forecast fluctuations.

Requirements

• Bachelor’s or Master’s degree in Data Science, Computer Science, IT, Engineering, or a related field.
• 3+ years of experience in analytics or data science, ideally in B2B or B2C marketplaces.
• Strong SQL and Python skills with dashboarding experience in Looker, Tableau, Qlik, or a similar tool.
• Knowledge of probability, statistics, hypothesis testing, confidence intervals, power analysis, A/B testing, regression, and time-series analysis.
• Daily practical use of AI coding assistants and LLMs for analysis, automation, and prototyping, with the ability to verify AI output.
• Fluent English is required; Russian is a plus.

Nice to have

• Applied machine learning experience, including supervised and unsupervised learning, feature engineering, model evaluation, and cross-validation.
• Understanding of data warehouse design, data structures, and ETL/ELT.
• Experience with adjacent areas such as entrepreneurship, business administration, product, UX, machine learning, or psychology.

Culture & Benefits

• Full-time employment contract with remote work at the beginning and a future hybrid format.
• Work laptop and corporate English lessons.
• Structured onboarding covering processes, technology, and systems.
• Flexible processes, planning, and a collaborative environment.
• Well-being activities, charity projects, and development opportunities.