Operations & Trade Accounts Manager

Location: Remote from Metro Manila, Philippines; full-time work during New Zealand business hours.

Salary: PHP 78,000 per month.

Company

Importer and distributor of luxury furniture and homewares with exclusive New Zealand distribution rights and an automated B2B trade portal in development.

What you will do

• Build and manage landed cost models, gross margin tracking, trade pricing frameworks, and product data for the B2B platform.
• Oversee container shipping, shipment tracking, inventory replenishment, 3PL warehousing, dispatch, and nationwide freight operations.
• Coordinate purchase orders, production schedules, deposits, invoices, shipment commitments, custom specifications, and quality control with international suppliers.
• Manage the full trade account lifecycle, including quoting, order processing, invoicing, fulfillment, and post-delivery support.
• Document scalable workflows and provide reporting on sales, margins, inventory, open orders, and operating expenses.

Requirements

• Experience building, managing, and analyzing pricing models, landed cost spreadsheets, gross margin calculations, and commercial discount structures.
• High attention to detail across inventory records, customer accounts, and order administration.
• Excellent written and verbal English communication skills for working with international suppliers, logistics providers, and corporate clients.
• Ability to manage multiple operational workflows independently during New Zealand business hours.
• Experience with inventory management, CRM, purchase order workflows, or trade e-commerce platforms is relevant.

Nice to have

• Experience with Xero accounting software.
• Background in furniture, homewares, interior design, or wholesale trade.
• Hands-on experience with container imports, international freight forwarding, or 3PL warehouse operations.

Culture & Benefits

• 100% remote work under an independent contractor agreement.
• High-ownership, hands-on responsibility across core business operations.
• Opportunity to build operational systems and workflows from scratch in a fast-growing business.
• Work supporting premium design products and wholesale, trade, and commercial design clients across New Zealand.