Назад
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13 дней назад

Provider Relationship Manager (Contract Manager)

80 000 - 85 000CAD
Формат работы
onsite
Тип работы
fulltime
Английский
b2
Страна
Canada
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Текст:
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TL;DR
Provider Relationship Manager (Contract Manager) (Employment Services): Managing a Toronto-region network of service providers with an accent on contractual performance, quality improvement, community engagement, and governance. Focus on building provider capacity, addressing underperformance, maintaining auditable contract records, and managing operational and job seeker expenditures.

Location: Home office must be based within close proximity to the Toronto region; regular weekly visits to Service Provider locations and occasional travel across the broader GTA are required.

Salary: CAD 80,000–85,000 per year.

Company

WCG partners with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses, and communities.

What you will do

  • Manage a network of Service Providers and ensure contractual performance and service standards are met or exceeded.
  • Identify performance and quality improvement priorities through regular reviews and improvement action planning.
  • Lead community engagement and integration with existing services.
  • Provide support, capacity building, practical advice, and access to best-practice forums for Service Providers.
  • Maintain auditable contract management records and evidence compliance with governance, information security, and data protection requirements.
  • Manage revenue, operational, and job seeker expenditures while collaborating with the WCG Operational Team on performance strategies.

Requirements

  • At least 5 years of progressive strategic leadership and contract management experience in Employment Services.
  • Home office based near Toronto, with flexibility to work at different locations and travel regularly.
  • Successful completion of a Criminal Record Check.
  • Experience managing provider performance, service standards, and continuous quality improvement.
  • Ability to maintain governance and audit documentation and manage operational finances.

Nice to have

  • Bilingual French and English.
  • Post-secondary degree or diploma in leadership or business/management.

Culture & Benefits

  • Comprehensive and flexible health and dental benefits.
  • RRSP matching of 2.5% of base earnings.
  • Ongoing learning and development opportunities.
  • Generous time-off policies supporting work-life balance.
  • Diverse, inclusive, and collaborative workplace focused on meaningful employment outcomes.

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