Document Specialist

Location: St. Paul, Minnesota, USA; hybrid work with one day in-office per week. Minnesota employees work onsite Thursdays, New York employees Wednesdays, and the Ontario schedule is to be determined. Shifts operate in Central Time: 8:00 AM–4:30 PM CT or 2:00 PM–10:30 PM CT, with an on-call weekend shift once a month.

Salary: $20–$30 per hour, based on experience and expertise.

Company

hirify.global provides a SaaS platform for compliant content creation, regulatory disclosure, and multi-stakeholder collaboration for financial, legal, health, and capital markets clients.

What you will do

• Onboard Microsoft Word documents into the Quinn platform and prepare files for production.
• Run document cleanup processes, apply style tagging, and validate formatting accuracy.
• Generate, review, and troubleshoot document proofs and resolve production issues.
• Support clients with document edits, platform questions, and issue resolution.
• Collaborate with Customer Success, Production Design, Proxy, and other cross-functional teams.
• Participate in UAT, document maintenance, process documentation, and continuous improvement initiatives.

Requirements

• BA/BS degree in Business or a related field preferred, or an equivalent combination of education and experience.
• 1+ year of advanced Microsoft Word, document production, desktop publishing, or related experience preferred.
• Strong understanding of document styles, formatting, proof review, and print production concepts.
• Experience in a client-facing, customer service, or support-oriented environment.
• Ability to identify, troubleshoot, and resolve formatting and document production issues.
• Strong attention to detail and ability to manage multiple priorities and deadlines.

Nice to have

• Experience with HTML, XPP, disclosure documents, legal document services, publishing, or typesetting.

Culture & Benefits

• High-trust collaboration within global teams and a cross-functional environment.
• Enhanced medical, dental, vision, and life insurance for employees and dependents.
• 401(k) with company match and full vesting from the date of hire.
• Paid vacation, sick leave, holidays, parental leave, community involvement, bereavement, and jury duty time.
• Wellness resources and Employee Assistance Programming.