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Описание вакансии
Текст:
TL;DR
Inside Sales Representative (Sales/SaaS): Managing customer expansion, billing requests, renewals, and inbound sales for Figma’s design collaboration platform with an accent on subscription growth, account retention, and cross-functional coordination. Focus on qualifying prospects, closing product and license expansions, and shaping the strategy of a new inside sales function.
Location: Paris, France; based at the Paris Hub with in-person onboarding required
Company
Figma provides a collaborative design platform for brainstorming, prototyping, translating designs into code, and iterating with AI.
What you will do
- Communicate with existing customer accounts by email, Zoom, and Ironclad about Figma’s platform and pricing.
- Close inbound expansion requests, including additional products or licenses, new instances, and Enterprise Plan upgrades.
- Manage inbound billing requests, including renewals and payment term or method changes.
- Close targeted outbound account renewals and qualify inbound sales requests for Account Executives.
- Partner with Marketing on campaigns that improve expansion and retention across Figma products.
- Help shape the strategy and processes of a newly established inside sales function.
Requirements
- Strong interest in building a career in Sales, with progression toward Senior Inside Sales Representative and Account Executive roles.
- Strong technical aptitude and the ability to learn new products, processes, and policies.
- Experience collaborating across Sales, Support, Billing, and Marketing functions.
- Curiosity, adaptability, continuous-learning mindset, and strong motivation to achieve results.
- Fluent English and French are required.
Nice to have
- B2B SaaS experience.
- Customer-facing Sales or Support experience.
Culture & Benefits
- Full-time position based at the Paris Hub.
- Opportunities to develop sales skills and progress into more senior sales roles.
- Work with a platform designed to improve collaboration and make design more accessible.
- Reasonable accommodations are available throughout the application and interview process.
Hiring process
- Video interviews require candidates to keep their cameras on.
- In-person onboarding is required after hiring.
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