12 дней назад
Quote to Cash Coordinator
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Quote to Cash Coordinator (CRM/CPQ/ERP): Supporting quoting, order management, licensing, contract administration, and entitlement workflows with an accent on accurate transactional processing, documentation, and cross-functional issue resolution. Focus on managing high-volume requests, processing license orders, maintaining records across business systems, and coordinating signed customer agreements.
Location: Monterrey, Mexico; hybrid work
Company
develops business software, data, AI, and cognitive ERP solutions that connect people, processes, and technology.
What you will do
- Provide operational support across quoting, order processing, licensing, entitlements, contracts, and fulfillment.
- Enter and maintain accurate data in CRM, CPQ, ERP, licensing, and service management systems.
- Manage internal and customer requests, cases, license orders, and entitlements according to established procedures.
- Review signed customer agreements, coordinate countersignatures, and maintain documentation using DocuSign or similar tools.
- Research operational issues and collaborate with sales, finance, licensing, and other cross-functional teams to resolve them.
- Maintain records that support operational quality, compliance, and customer service.
Requirements
- 1+ years of relevant experience in quote-to-cash operations, order management, sales operations, licensing, customer operations, finance operations, or a related function.
- Proficiency with Microsoft Office, including Excel, Word, and PowerPoint.
- Ability to quickly learn CRM, ERP, CPQ, licensing, and service management systems.
- Strong attention to detail when processing high volumes of transactional and repetitive administrative work.
- Ability to manage multiple priorities, meet deadlines, and collaborate with customers and cross-functional stakeholders.
- Flexibility to support extended hours during high-volume periods, especially at quarter-end.
Nice to have
- High school diploma.
- Additional education, training, or work experience in Business, Finance, Operations, or a related field.
Culture & Benefits
- Health and wellness benefits.
- Mentorship, continuing education, internal mobility, and career development opportunities.
- Free LinkedIn Learning licenses and access to a mentoring program.
- Education support programs and work-life balance policies.
- Inclusive global workplace with support for international relocation and permanent residency processes.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →