Product & Ops Manager Apprentice (Telco)

Location: Bordeaux, France; hybrid work with 2 remote days per week, 1 remote work week per quarter, and 3 flex days

Company

A global marketplace for refurbished devices that makes technology more affordable and reduces environmental impact through reuse.

What you will do

• Manage an end-to-end mobile app project from discovery through launch.
• Support product discovery by analysing customer insights, user research, analytics, and pain points.
• Collaborate with developers on user stories, acceptance criteria, scope, team rituals, QA, and release readiness.
• Coordinate launches with Operations, Care, Content, Marketing, Design, Engineering, and Finance.
• Monitor product and customer journey metrics, support A/B test design, and propose optimisation opportunities.
• Improve operational processes for selected telco product lines, including partner coordination, data monitoring, and accounting support.

Requirements

• Must be enrolled in a work-study program at a French school and already eligible for a contrat d'alternance or contrat d'apprentissage.
• Fluent spoken and written English and French are mandatory.
• Interest in product and project management with a user-centred approach.
• Ability to work with data, interpret funnels and trends, and form hypotheses.
• Organised, resourceful, accountable, and able to communicate clearly with cross-functional teams.
• Comfort collaborating with engineering, design, operations, and customer-facing teams.

Nice to have

• Prior exposure to product management, e-commerce, telco, or marketplace operations.

Culture & Benefits

• Mission-driven work focused on making refurbished technology more affordable and sustainable.
• Hybrid work model with remote-work flexibility.
• Employee Resource Groups, mentorship programs, accessibility policies, and cultural competency training.
• Hands-on career development in an innovative and fast-paced environment.

Hiring process

• Product Sense interview with the Hiring Manager.
• Team and cultural fit interview with an Operations Manager and Engineering Manager.
• HR interview with the Campus Recruitment Manager.