обновлено 20 часов назад
Sr Designated Support Engineer (Apache Spark)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Sr Designated Support Engineer (Apache Spark): Managing strategic customer support and resolving complex large-scale data engineering issues with an accent on Apache Spark internals, performance troubleshooting, and Databricks Lakehouse architecture. Focus on analyzing Spark UI and execution logs, optimizing ETL/ELT pipelines, coordinating cross-functional resolution efforts, and driving customer self-sufficiency.
Location: Hybrid in São Paulo, Brazil, with at least three days per week in the São Paulo office.
Company
Databricks provides a unified Data and AI Platform for building and scaling data, analytics, and AI applications.
What you will do
- Manage strategic customer accounts and provide a proactive, high-touch support experience.
- Investigate complex Apache Spark and big data issues using Spark UI, thread dumps, and driver/executor logs.
- Advise customers on data engineering practices, ETL/ELT optimization, data modeling, and Lakehouse architecture.
- Project-manage support cases and coordinate resolution with Engineering, Product, subject-matter experts, and Account teams.
- Handle business-impacting incidents, remove roadblocks, and restore customer functionality.
- Review case trends, identify optimization opportunities, and improve customer self-sufficiency with Databricks Support tools.
Requirements
- At least three years of experience building, deploying, and maintaining large-scale data pipelines.
- At least three years of experience designing, developing, testing, and maintaining applications in Python, Java, or Scala.
- Deep architectural knowledge of Apache Spark internals, including drivers, executors, memory management, DAGs, Catalyst Optimizer, and Tungsten.
- Experience troubleshooting data skew, out-of-memory errors, serialization issues, slow broadcast joins, and other distributed big data problems.
- Strong project management, analytical, problem-solving, communication, and executive presence skills.
- Full professional fluency in English and Portuguese is mandatory.
Nice to have
- Customer-facing experience as a Support Engineer, Technical Account Manager, Designated Support Engineer, or production support specialist.
Culture & Benefits
- Comprehensive benefits and perks tailored to the employee's region.
- Inclusive workplace committed to equal employment opportunity and diversity.
- Collaboration with US-based internal teams and customers in Brazil.
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