18 дней назад
Inside Sales & Contracts Specialist (Instrumentation)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Inside Sales & Contracts Specialist (Instrumentation): Producing accurate quotations, technical proposals, and order documentation while managing customer relationships and supporting customised flow control and instrumentation solutions with an accent on customer service, order fulfilment, and cross-functional coordination. Focus on managing orders in ERP/MRP systems, resolving quality complaints, and using customer and sales data to support value-selling opportunities.
Location: Sumaré, State of São Paulo, Brazil
Company
is a global flow control and instrumentation company serving industries including oil and gas, water, shipping, pharmaceuticals, and food.
What you will do
- Prepare accurate quotations, technical proposals, supporting documents, prices, and lead times for standard and customised solutions.
- Manage customer relationships, respond to queries, and provide timely customer service.
- Process and follow up customer orders and quotations, including changes and enquiries in the MRP system.
- Coordinate with sales, internal departments, factories, and customers to handle fulfilment and special requirements.
- Identify value-selling opportunities with existing customers and support new business development.
- Investigate and resolve customer quality complaints with the Quality department.
Requirements
- At least 3 years of customer service experience working with instrumentation in a relevant role or industry.
- Experience using ERP and CRM systems.
- Degree or engineering/technical qualification, or equivalent experience.
- Proficiency in data analysis, Microsoft Office, and business software.
- Strong communication, interpersonal, organisational, multitasking, and problem-solving skills.
- Ability to work independently and collaboratively with strong attention to detail.
Culture & Benefits
- Full-time position in the Sales Support Americas department.
- Work within an established global engineering company focused on safe and sustainable solutions.
- Opportunity to contribute during a period of business change and growth.
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