Senior Account Manager – UK and international (English Speaker)

Location: Barcelona, Spain

Salary: €34,000–€48,000 annual OTE, with a 70/30 fixed-to-variable split and uncapped monthly variable compensation.

Company

hirify.global builds AI business management software that centralizes HR, Finance, Talent, Operations, and IT workflows for companies of all sizes.

What you will do

• Manage a portfolio of enterprise and XL customers across international markets, including the UKI, US, South Africa, Eastern Europe, Poland, and the Middle East.
• Maintain regular contact with customers, understand their needs, and develop personalized upsell plans.
• Provide after-sales support, cross-selling, upselling, churn management, and proactive improvement plans.
• Build long-term customer relationships and provide accurate, personalized responses to client queries.
• Maintain account information and create tracking reports on portfolio status.
• Coordinate customer feedback and product communication with sales, product, and customer support teams.

Requirements

• Professional English proficiency required.
• Previous experience working with sales targets.
• Experience with customer success, satisfaction, CRM tools, and portfolio management.
• Strong organizational, communication, problem-solving, and relationship-building skills.
• Self-motivated, proactive, ambitious, decisive, and comfortable taking ownership.
• Ability to work in a fast-paced startup environment and collaborate across teams.

Culture & Benefits

• Structured career paths and transparent salary grids.
• Private health insurance through Alan.
• Language classes, Wellhub access, expense savings through Cobee, and food discounts.
• Breakfast at the office, organic fruit, and a pet-friendly workplace.
• Multicultural, inclusive, and high-growth environment with a culture of ownership, learning, partnership, and fast growth.