Tech Team Leader (HR Domain)

Location: Full-time office-based role, 5 days a week, with occasional hybrid work, at the hirify.global Head Office in Enderby, Leicestershire.

Salary: From £55,814 per year

Company

hirify.global operates retail brands and provides HR Technology systems and support services for its business.

What you will do

• Lead and develop a technical team of up to 10 UK-based colleagues across first- and second-line support.
• Conduct one-to-ones and performance appraisals while creating a structured learning environment.
• Coordinate project resources, resolve operational challenges, and align technical teams with business stakeholders.
• Act as an escalation point for support issues and major operational events, including cover for senior management when required.
• Maintain documentation for incident management, change records, problem records, and P1 incidents.
• Partner with recruitment teams to attract, interview, and onboard technical talent.

Requirements

• Proven experience leading technical colleagues in software development or technical support.
• Strong coaching, mentoring, communication, and stakeholder collaboration skills.
• Practical understanding of Agile frameworks and modern DevOps principles.
• Technical knowledge of C#/.NET, SQL, Azure DevOps, and ServiceNow.
• Strong problem-solving skills and an operational focus in fast-paced environments.
• Ability to work full time from the office in Enderby, Leicestershire, with occasional hybrid work.

Culture & Benefits

• Structured onboarding and clear development pathways.
• Company performance-based bonus and Sharesave scheme.
• Discounts across hirify.global and partner brands, plus access to staff shops.
• On-site nursery, restaurants, free parking, digital GP, and health and wellbeing services.
• Apprenticeship opportunities, support networks, and discounted Wellhub gym memberships.

Hiring process

• Initial conversation by phone or video.
• Two-stage interview process consisting of a technical interview followed by a competency-based interview with a task.
• Offer and hirify.global steps after successful completion of the process.