Senior Product Manager, Network (AI)

Location: New York, United States

Salary: $220,000–$260,000 USD per year, with potential bonus, equity, and/or commission.

Company

Nscale is building a vertically integrated GenAI cloud platform spanning data centres, software, and applications for the AI stack.

What you will do

• Own the strategy and roadmap for a major Fleet Operations product area, including provisioning, fleet health, incident and repair workflows, firmware, lifecycle management, capacity, or inventory.
• Lead cross-functional initiatives from problem framing through rollout across live GPU clusters.
• Translate operational issues and recurring support work into tooling, automation, and platform capabilities.
• Define and manage fleet metrics such as availability, utilisation, MTTR, time-to-bring-up, hardware failure rates, and ticket deflection.
• Partner with engineering on architecture and trade-offs across bare metal, orchestration, observability, control planes, and network fabrics.
• Drive incident reviews and postmortems into product commitments, mentor product managers, and represent Fleet Operations in planning and leadership reviews.

Requirements

• 5–8 years of product management experience in software or technology, with ownership of significant infrastructure, platform, or operations-facing products.
• Strong technical fluency in large-scale systems, including provisioning, orchestration, observability, and control-plane design.
• Experience building products for SREs, NOC or support teams, data centre technicians, or similar operators.
• Experience with data centre networking technologies, including InfiniBand and RoCE, backend and frontend network fabrics, WAN, edge, backbone architectures, peering, and traffic engineering.
• Ability to turn ambiguous operational problems into shipped products that improve reliability, efficiency, or time-to-recover, with strong written and verbal communication skills.
• Experience partnering with network engineering teams on fabric health, congestion monitoring, and link-level failure workflows.

Nice to have

• Degree in computer science, engineering, or a related field, or prior experience as an engineer or SRE.
• Experience with cloud infrastructure, bare-metal provisioning, fleet or hardware lifecycle management, observability platforms, or incident management tooling.
• Experience with OpenStack Ironic, MAAS, Tinkerbell, NetBox, Device42, Nautobot, Jira Service Management, ServiceNow, Zendesk, Freshservice, Grafana, Prometheus, or Datadog.
• Familiarity with GPU or accelerated compute environments, data centre operations, and hyperscaler-style fleet management.
• Experience in high-growth or early-stage environments where the product is built alongside the fleet.

Culture & Benefits

• Culture focused on innovation, ownership, accountability, transparency, collaboration, adaptability, and resilience.
• Medical, dental, and vision benefits.
• Flexible paid time off and parental leave.
• Retirement plan participation and potential bonus, equity, and/or commission programs.
• Inclusive and equitable workplace with accommodation support available.