24 дня назад
Front of House Manager
51 500 - 62 500$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Front of House Manager (Hospitality): Leading guest-facing operations at a high-volume sports entertainment venue with an accent on service standards, team coaching, and shift execution. Focus on managing guest experience, improving performance through business metrics and feedback, and maintaining operational standards during peak periods and special events.
Location: Virginia Beach, Virginia, United States; onsite venue role
Salary: $51,500–$62,500 per year
Company
is a sports entertainment company combining golf, food and beverage, events, and entertainment in high-energy venues.
What you will do
- Lead the front-of-house guest experience and maintain service, hospitality, safety, and satisfaction standards.
- Supervise, coach, schedule, onboard, and develop front-of-house team members.
- Manage opening and closing procedures, assigned shifts, staffing, delegation, and follow-up.
- Use business metrics and guest feedback to improve performance, revenue, and profitability.
- Support ordering, inventory management, facilities needs, and compliance with health and operational standards.
- Work evenings, weekends, holidays, extended hours during peak periods, special events, and high-volume seasons.
Requirements
- At least 2 years of restaurant, hotel, or entertainment venue management or supervisory experience.
- High school diploma or equivalent.
- Ability to obtain required licenses and certifications for the location.
- Must be 21 or older where required by state or local law.
- Must be authorized to work in the United States; participates in E-Verify.
- Ability to lift and move up to 50 pounds occasionally, remain on foot for extended periods, work outdoors in varying weather, and operate in a noisy venue environment.
Culture & Benefits
- High-energy, guest-facing work environment centered on hospitality, accountability, teamwork, excellence, courage, and caring.
- Free play and half-price food.
- Health, dental, and vision benefits for eligible team members.
- 401(k) team member match for eligible team members.
- Free mental well-being platform.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →