VP, Site Reliability Engineering (SRE & Observability Platform)

Location: US FL JAX 347

Company

hirify.global provides technology and services for financial services organizations.

What you will do

• Found and lead a central SRE platform organization covering SRE, platform engineering, AI engineering, enablement, and reliability champions.
• Own the observability and reliability platform, including OpenTelemetry telemetry pipelines, metrics, logs, traces, dashboards, alerting, SLOs, error budgets, incident management, and RCA.
• Build paved-road tooling with shared instrumentation SDKs, templates, and dashboards, alerts, and SLOs as code.
• Develop an agentic engineering stack for instrumentation, incident investigation, configuration generation, on-call assistance, and guarded remediation.
• Deliver AI agents to product engineers so they can instrument services, create SLOs and observability assets, investigate incidents, and support on-call operations.
• Own the roadmap, budget, vendor strategy, reliability governance, AI safety controls, and executive reporting.

Requirements

• 15+ years of software engineering experience, including 7+ years leading SRE, platform, infrastructure, or AI organizations at scale and managing managers.
• Proven success improving reliability and reducing production incidents across large, complex, multi-team environments.
• Production experience with AI or agentic systems, including LLMs, agent frameworks, orchestration, retrieval, evaluations, guardrails, and AI observability.
• Deep expertise in OpenTelemetry, metrics, logs, traces, SLOs, error budgets, incident management, Kubernetes, and infrastructure as code.
• Experience establishing AI governance with least-privilege access, human-in-the-loop controls, blast-radius limits, and evaluation-gated autonomy.
• Bachelor’s degree in Computer Science or a related field, or equivalent practical experience.

Nice to have

• Experience building internal AI or agent developer tooling adopted by engineering teams at scale.
• Experience in financial services or another regulated, high-availability, high-compliance environment.
• Familiarity with Prometheus, Grafana, observability SaaS, PagerDuty, SLO tooling, and LLM or agent observability platforms.
• Experience establishing error-budget policy and a blameless postmortem culture.
• Advanced degree in a relevant field.

Culture & Benefits

• Executive-sponsored reliability and AI transformation with committed funding.
• Reliability is treated as a product, with adoption driven through paved roads, enablement, office hours, and measurable results rather than mandates.
• Work includes building a blameless, high-trust engineering culture with psychological safety.
• Success is measured through reduced Sev1 and Sev2 incidents, lower mean time to resolution, SLO coverage, reduced alert noise, and healthier on-call operations.