Manager Crew Engagement (Cabin Crew)

Location: Abu Dhabi, United Arab Emirates

Company

hirify.global is the UAE’s national airline, connecting passengers across continents and cultures from its Abu Dhabi hub.

What you will do

• Lead and coach cabin crew to deliver service excellence and outstanding guest experiences.
• Drive engagement, performance, recognition, learning, and career development initiatives.
• Design and deliver engagement events, forums, workshops, and development programs.
• Oversee cabin crew performance management and provide data-driven recommendations to senior stakeholders.
• Partner with operational leaders and business functions to address performance concerns and sensitive employee matters.
• Lead investigations and promote safety, compliance, and operational excellence in line with GCAA regulations and international aviation standards.

Requirements

• Degree from a recognized university or professional qualifications in business and people management desired.
• Minimum of 5 years of experience in a people management role.
• Experience as operating cabin crew is preferred but not essential.
• High computer literacy and proficiency in Microsoft Office applications.
• Knowledge of airline safety, security, operations, and cabin crew management.
• Understanding of managing large multicultural work groups and of UAE culture and values.

Nice to have

• Professional qualifications in business and people management.
• Previous operating cabin crew experience.

Culture & Benefits

• Opportunity to influence the experience of thousands of cabin crew employees.
• Work within a multicultural aviation environment focused on service excellence and operational performance.
• Contribute to the airline’s Journey 2030 growth and development ambition.

Hiring process

• Interviews may be conducted face-to-face or via video or telephone.
• hirify.global does not request payment, bank details, or personal information as part of recruitment.