Credit Operations Specialist (Fintech)

Location: Copenhagen, Denmark; four days in the office

Company

hirify.global is a fully licensed digital bank building cloud-native financial services for customers across Denmark, Sweden, and Norway.

What you will do

• Review and process loan applications for new lending products across the Nordic markets.
• Identify potential overdrafts and manage manual pre-collection activities and customer communication.
• Coordinate accurate and compliant case handovers to the external collection partner.
• Act as the credit operations expert for internal stakeholders and support recovery processes.
• Monitor automated credit systems, flag anomalies, and identify optimization opportunities.
• Contribute to continuous improvement and automation of credit processes with product and engineering teams.

Requirements

• 1–3 years of hands-on experience in consumer credit case handling, back-office loan processing, or specialized financial customer support within Denmark.
• Practical knowledge of credit risk evaluation, affordability assessments including DTI and Left-to-Live calculations, and credit bureau data interpretation.
• Familiarity with Danish or Nordic consumer lending regulations, responsible lending guidelines, and AML/KYC procedures.
• Fully fluent Danish and English, written and spoken.
• Structured, reliable, proactive, and comfortable managing multiple operational tasks and stakeholders.

Nice to have

• Experience with consumer lending operations in other Nordic markets.

Culture & Benefits

• Four days of office-based collaboration each week.
• State-of-the-art computer, monitor, mouse, and keyboard.
• Pension and health insurance.
• Enhanced parental leave.
• Collaborative environment focused on ownership, quality, and continuous improvement.