9 дней назад
Customer Support Technical Support Engineer (TSE) (Semiconductor Equipment)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Customer Support Technical Support Engineer (TSE) (Semiconductor Equipment): Providing advanced technical support for ASML semiconductor equipment at customer sites with an accent on complex troubleshooting, maintenance, repairs, upgrades, and system optimization. Focus on root cause analysis, equipment recovery, customer guidance, and coordinating installations and engineering changes in cleanroom environments.
Location: Hsinchu, Taiwan; work at semiconductor customer sites
Company
develops and supports advanced semiconductor equipment and technologies.
What you will do
- Analyze complex equipment issues, perform diagnostics, and implement corrective actions through root cause analysis.
- Perform preventive and corrective maintenance, repairs, upgrades, adjustments, and system optimization.
- Support equipment recovery and minimize customer downtime while providing technical guidance to customer engineers.
- Plan and execute installations, upgrades, engineering changes, and other complex service activities.
- Coordinate tools, spare parts, documentation, and resources while meeting safety and quality standards.
- Share knowledge with field service engineers and customers and contribute to service process improvements.
Requirements
- Bachelor's degree or higher in electrical engineering, electronics engineering, mechatronics, mechanical engineering, physics, or a related technical field.
- 3–5 years of experience in semiconductor equipment support, manufacturing, or related high-tech industries.
- Experience troubleshooting complex electromechanical systems and knowledge of electrical, electronic, mechanical, pneumatic, and hydraulic systems.
- Understanding of semiconductor equipment and manufacturing processes, with familiarity with data analysis and diagnostic tools.
- English communication skills are required.
- Willingness to work at customer sites, provide on-call support, work shifts, travel, and operate in cleanroom environments.
Nice to have
- Customer-facing technical support experience.
- Knowledge of semiconductor manufacturing processes.
- Experience with semiconductor lithography, inspection, metrology, or advanced process equipment.
- Additional language skills.
Culture & Benefits
- Support cutting-edge semiconductor inspection and metrology technologies.
- Collaborate with global D&E and engineering teams.
- Participate in next-generation platform upgrades and new product introductions.
- Develop expertise in advanced troubleshooting and system optimization.
- Contribute to the expansion of semiconductor manufacturing in Taiwan.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →