Technology Operations Manager (Fintech)

Location: Limassol, Cyprus; hybrid model with 3 days from the office and 2 days from home

Company

IC is a global trading and financial technology company with more than 15 years of experience and an international team.

What you will do

• Maintain and improve operational governance, standards, templates, and processes across the Technology organisation.
• Coordinate management reporting and consolidated visibility of initiatives, risks, blockers, dependencies, resource needs, hiring, and management actions.
• Ensure consistent Product governance across Jira, Confluence, KPIs, templates, and documentation.
• Coordinate onboarding, probation reviews, performance cycles, KPI cycles, promotions, training plans, and recruitment activities.
• Maintain organisation charts, reporting lines, vacancies, skills matrices, resource information, and the central Technology calendar.
• Improve the operating model by standardising processes, developing dashboards and tooling, and reducing manual administration through automation.

Requirements

• 4–6+ years of experience in Technology Operations, Business Operations, Product Operations, PMO, Delivery Operations, Team Operations, or a similar role.
• Experience in a Technology, Software, Fintech, Financial Services, or other fast-paced environment.
• Experience coordinating activities across multiple technical and business functions.
• Strong experience with Jira and Confluence, governance, management reporting, KPI tracking, workforce coordination, or operational processes.
• Strong organisational, communication, attention-to-detail, and stakeholder-management skills, including confidence working with managers and senior stakeholders.
• Experience supporting onboarding, recruitment, performance cycles, training, or resource planning.

Nice to have

• Experience with dashboards, reporting tools, workflow automation, or process optimisation.
• Experience in fintech, financial services, or another regulated technology environment.

Culture & Benefits

• Monday–Friday schedule from 09:00 to 17:00.
• 22 days of annual leave and 12 paid sick days.
• Medical insurance, Group Savings and Life Insurance Plan after 6 months.
• Learning and development budgets, paid overtime, and referral bonuses.
• Daily lunch buffet, stocked kitchen, gym facilities, organised sports, spa treatments, and employee discounts.
• Team-building events and a relaxed Friday drink with colleagues.