7 дней назад
Senior UX Designer (Healthcare)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior UX Designer (Healthcare): Designing a unified provider-facing healthcare platform that connects request management, provider exchange, forms, onboarding, and notifications with an accent on information architecture, self-service workflows, and coherent multi-product experiences. Focus on reducing support dependence, designing transparent request status and proactive notification systems, and validating complex onboarding journeys through provider research and usability testing.
Location: Barcelona, Spain. Hybrid work model with two days per week in the Gracia office.
Company
provides secure data collaboration solutions for organizations across the healthcare ecosystem, including providers, health plans, researchers, and life sciences companies.
What you will do
- Own the end-to-end experience architecture of Provider Console, including navigation, terminology, interaction patterns, and cross-product provider journeys.
- Design self-service workflows that reduce support requests, including onboarding, credential and user setup, request tracking, and provider configuration.
- Create transparent real-time status experiences and proactive notification and alert systems.
- Conduct provider research, analyze support tickets and call drivers, and run usability testing for new workflows.
- Build and maintain a shared component library and pattern documentation in coordination with the broader design system.
- Partner with product management, engineering, Solutions Consulting, Account Management, and adjacent product teams to integrate new capabilities with high design quality.
Requirements
- 5+ years of UX design experience with a portfolio demonstrating platform thinking.
- Experience designing multi-product or multi-surface platforms where consistency and navigation architecture were central challenges.
- Demonstrated experience designing self-service solutions for complex workflows and reducing reliance on human intervention.
- Strong information architecture and interaction design skills.
- Experience conducting and synthesizing user research, including research with business stakeholders acting as proxies.
- Strong written and verbal communication, with the ability to explain design strategy and decisions.
Nice to have
- Experience with B2B SaaS platforms for professionals in complex domains such as healthcare, legal, or financial services.
- Familiarity with provider-facing healthcare workflows, including credentialing, billing, prior authorization, or release of information.
- Experience designing notification and alert systems.
- Familiarity with Figma and FigJam, and collaboration with engineers using component-based front-end frameworks.
Culture & Benefits
- 25 vacation days.
- Daily in-office lunch stipend and a fully stocked kitchen.
- Professional development opportunities, monthly educational lunch and learns, and company-wide innovation initiatives.
- Comprehensive private health coverage with out-of-network reimbursement options.
- Flexible remuneration through Cobee for restaurant, transportation, and nursery expenses.
- Peer and company recognition programs and employee-led DEI resource groups.
Hiring process
- Post-offer health screenings and proof or completion of required vaccinations may be required for work with certain clients.
- This position is not eligible for employment sponsorship.
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