Senior Manager, Clinical Operations

Location: Remote, Canada

Salary: 147,300–220,900 USD annually, plus a discretionary annual bonus.

Company

hirify.global provides clinical research and clinical outsourcing services across pharmaceutical, biotechnology, and healthcare environments.

What you will do

• Own governance, accountability, alignment, and lifecycle management for Clinical Operations processes across regions and functions.
• Lead the development, review, harmonization, implementation, and maintenance of SOPs, work instructions, tools, templates, and controlled process documentation.
• Identify and resolve process gaps, duplication, inconsistencies, conflicting requirements, and unnecessary complexity.
• Translate regulatory requirements, ICH-GCP principles, quality standards, audit findings, CAPAs, operational data, and stakeholder feedback into practical process solutions.
• Lead cross-functional governance, change management, stakeholder engagement, training, communications, and adoption monitoring.
• Provide senior Clinical Operations subject-matter expertise for audits, inspections, CAPAs, strategic initiatives, process assessments, and business development activities.

Requirements

• Bachelor’s degree in life sciences, healthcare, clinical research, business, or a related field; equivalent experience may be considered.
• 5+ years of progressive clinical research or clinical operations experience in a CRO, pharmaceutical, biotechnology, or global clinical outsourcing environment.
• Experience leading complex cross-functional or global process improvement initiatives from assessment and design through implementation and effectiveness evaluation.
• Strong knowledge of clinical trial operations, clinical monitoring, site management, and cross-functional trial delivery.
• Strong knowledge of ICH-GCP, regulatory expectations, quality standards, and inspection readiness principles.
• Ability to influence stakeholders, facilitate decisions, resolve conflicting requirements, and drive outcomes in a matrix organization.

Nice to have

• Experience owning or leading Clinical Operations SOPs, work instructions, and related controlled documentation.
• Experience with process mapping, change management, Lean, or continuous improvement methodologies.
• Expert understanding of Clinical Operations processes and cross-functional interfaces.
• Ability to translate regulatory and quality requirements into clear, proportionate, and operationally practical processes.

Culture & Benefits

• Remote work arrangement in Canada.
• Health insurance and retirement savings benefits.
• Life insurance and disability benefits.
• Parental leave, paid sick leave, and paid vacation.
• Eligibility for a discretionary annual bonus.